Frequently asked questions

One plan with full access: €9.99 per month or €99.99 per year (save about 17% vs monthly). Every subscription includes a free 7-day trial before billing starts.

Yes. New accounts can start with a free 7-day trial. You can sign up from the website or app and manage billing later in Settings.

No. FamilyCare Connect is a coordination app for families—it does not provide medical advice, diagnosis, or treatment. In an emergency, contact local emergency services or a qualified healthcare provider immediately.

Care spaces are invite-only. Data is sent over encrypted connections (HTTPS/TLS) and stored using Supabase with access controls and role-based security policies. Read our Privacy Policy for full details on data handling and GDPR rights.

On iOS and Android, the app can send notifications for messages, schedule changes, and medication reminders when you are signed in and notifications are enabled. Web browsers do not register for the same push flow—use the mobile apps for alerts when you are away.

Adults aged roughly 25–60 who coordinate care for parents, partners, or other loved ones while balancing work and family life—especially when updates are scattered across calls, texts, and separate calendars.

Yes. Invite siblings, relatives, partners, or trusted helpers into the same private care space so everyone sees the same schedule, messages, and daily log.

Most families set up a care space and invite members in minutes. Create an account, start the free trial, and follow the in-app onboarding flow.

Open the app, go to Settings, and use the billing portal to change or cancel your plan. For help, contact support@familycareconnect.ie or submit a ticket on the Contact page.